At Clapham Manor Primary School, we understand the benefit that effective communication can have on pupils’ educational attainment and wellbeing.

General communication

At our school we value face to face communication and ensure that class teachers are available before and after school and also that school leaders are present in the playgrounds before school every day. In addition, we also have a schedule of information evenings, workshops, coffee mornings, celebration events and parent/carer consultation days. The dates of all planned events are shared with parents in advance via the school website, letters home and flyers.

We also operate a range of other communication strategies to ensure clear, open dialogue between parents and school.  Information about forthcoming events, newsletters, educational visits, the school newsletter and diary dates are sent home electronically by Arbor. Newsletters are posted onto the school website. 

Contacting a member of staff

Often, when parents have specific queries, these can be dealt with by their child’s teacher or the school office and they should be the first port of call as they will be able to answer most questions.

Any matters that need to be discussed in more detail may require a meeting, in which case you are invited to call in to the school office to make an appointment or telephone: 020 7622 3919 or email: admin@clapham-manor.co.uk.

Email culture

Staff can also be contacted by email but we ask that you are mindful of staff workload, as such we operate an email window between 7am and 7pm, Monday to Friday; emails should not be sent outside of these times. The school does not expect work emails to be checked by staff members during their personal time. Our school’s policy is to respond to all emails, where possible, within three working days, part-time staff may take longer to reply due to the nature of their work schedule.

If your concern is urgent, please contact the school office by telephone or in person as above, the school office is open Monday-Friday 8am-5pm.

We would like to thank parents for their continued support and efforts to communicate with their child’s class teacher appropriately in accordance with the above guidance.